Contact information

SHIPPING POLICY

Processing Time Orders are processed within 1-4 business days (excluding weekends and holidays) after order confirmation.

Shipping Timeframes Estimated delivery times vary depending on your destination:

  • Domestic (US): 1 week or less
  • International: Delivery times vary by country

Please note that these are estimates and actual delivery times may vary due to customs processing and other factors beyond our control.

Shipping Costs Shipping costs are calculated based on the weight of your products and your selected shipping method. We offer multiple shipping options including:

  • Standard shipping
  • Express shipping
  • Additional carrier options at checkout

Shipping Locations We ship internationally from our fulfillment center in China to customers worldwide, including domestic US orders and international destinations.

Tracking Information All orders include tracking numbers so you can monitor your shipment's progress. You will receive tracking information via email once your order ships.

Carrier Information We use trusted carriers including USPS, UPS, FedEx, and other reliable international shipping services depending on your location.

International Orders For international shipments, customers are responsible for any customs duties, taxes, and fees imposed by their country. These charges are not included in our product or shipping prices and must be paid by the recipient upon delivery.